What Attachments does the iPhone Support

February 3, 2012

The iPhone has a viewer which will display a number of known formats when you open an attachment. If it doesn’t recognise the format, then then you will just see the name of the file, but you won’t be able to download it. The formats that are supported by iOS5 are: Microsoft Office – *.doc; [...]

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Troubleshooting iPhone Calendar Sync

December 10, 2011
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Have you found that sometimes your iPhone Calendar does not appear to be synching with your Outlook Exchange Calendar? Some items are in sync and others may not be. We have found with Exchange 2007 SP1 some iPhone Calendars get out of Synch. We aren’t sure why! We have noticed the frequency is higher if [...]

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Free Download! – iPhone and Exchange Configuration

July 30, 2011

It should be very easy to configure your iPhone to synchronize your Exchange mail, but sometimes things don’t work out to plan! If you have microsoft exchange sync issues with your iPhone, check out our mini-ebook for some basic troubleshooting. Download this eBook now and secure your iPhone today. Name: Email:

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iPhone Exchange Synchronization

July 30, 2011
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How to Setup your iPhone’s connection to Exchange Mail If you have a Corporate Exchange Server you should be able to setup mail synchronization to your iPhone from the Exchange server. Tap Settings Tap Mail, Contacts, Calendars         Tap Add Account Tap Microsoft Exchange           Enter your E-mail [...]

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How to Change e-Mail Password on your iPhone

July 25, 2011

Most Companies have a security policy in place which forces users to change their network password every 30 or 40 days. If your company also uses Exchange as your e-mail server then you will need to update your iPhone mail settings with this new password as well. Until you do this, you will not be [...]

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How to get the full Account Details from the GAL on your iPhone

July 24, 2011
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If you are connected to your company’s exchange server, you can search the GAL or Exchange Global Address list on your iPhone. This is pretty handy if you want to search your company’s exchange contacts when you are out and about. To search, tap contacts and scroll down to Exchange Global Address List on your [...]

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iPhone Calendar Sync Issues

December 16, 2010

Occasionally we get reports our users iPhone calendars seem to be missing appointments which show up in Microsoft Outlook, yet do not show up on the iPhone calendar despite all other appointments and mail synchronizing across. We haven’t yet identified the cause of this as it seems very intermittent and only affecting a few users. [...]

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How to display your Outlook e-mails

October 19, 2010

If you find you are seeing as many Outlook e-mails as you expect to see on your iPhone check these two settings: 1. Under Settings, ensure that you have selected show 200 Recent messages. 2. Under your Mail Account, ensure that you have set the Mail Days to Synch to One Month or No Limit

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